Your Questions Answered

Click & Collet Service

With out Click & Collect Service, you Order Via Email - We Collect From You - We Engrave - You Pay - We Deliver Back to You - Easy!

For more information please call us on 01603 616090 or email sales@mbsdirect.co.uk.

Who are MBS Awards & Promotional Gifts?

We are a family business established over 30 years, an accredited member of the British Promotional Merchandise Association. For more information please call us on 01603 616090 or email sales@mbsdirect.co.uk.

How do I obtain a price on your products and services?

The quickest and easiest way to obtain a price on our products and services is to call us on 01603 616090 or email sales@mbsdirect.co.uk.

How do I place an order?

To place an order, please contact us either via email or telephone detailing your requirements. Please call us on 01603 616090 or email sales@mbsdirect.co.uk.

How long will goods take from my official order?

Dependant on the quantity and product ordered, we expect to complete orders within just a few working days. If an item is out of stock, we will offer an alternative or specify the manufacturers expected lead time.

As all engraved items are processed in-house, all glassware, awards and metal gifts are generally despatched promptly. Promotional Gifts are manufactured and/or printed by factories which operate a 2-4 week lead time.

Please note; we will always quote completion dates at the time of enquiry.

Are prices shown in the catalogues inclusive of personalization?

Not on trophies, metal giftware and glass. We will be pleased to confirm the prices quoted within the web. Promotional Gifts prices are inclusive of personalization in one colour and one position. Additional colours and/or positions will be quoted by our staff.